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Anonymous Posted on Feb 23, 2016

Document sent to printer doesn't show up in print queue. Test page goes to queue, but gets "error printing". Troubleshooter doesn't find anything. Driver is newly installed. What can I do to fix?

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Geoff

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  • Posted on Feb 23, 2016
Geoff
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Joined: Apr 03, 2009
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Is the printer selected on your computer?
Is it plugged in and switched on at the power point?
Is the printer turned on at the printer?
Does the light come on on the printer?

If all the above happens then :

Look up changeing printers in "help".

Because you did not give any information about your computer operating system I can not give any further details.

Testimonial: "yes to all the questions you asked. I have Windows 7. It is also the default printer, and I'm choosing to print to that printer. I'm thinking maybe a bad printer cable?"

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