Dyson dc-33 stopped working the power will not come on.is there a fuse and where is it?
Hi Becky, it's Jack at Dyson.
All Dyson DC33 upright vacuums bought within the UK will include a standard replaceable 13 amp fuse within the plug. Dyson vacuums purchased in other markets may not include a fuse within the plug. However, most Dyson vacuums are protected by a thermostat engineered to shut the machine off for protection if it starts to overheat.
If your DC33 shut off while you were using it, it may have overheated due to a blockage, and the filter(s) may also be overdue for a wash. The vacuum should reset automatically after it's had at least 1-2 hours to cool down. Washing the filter(s) according to the User guide and removing any blockages should prevent this issue from reoccurring.
We're happy to talk you through some quick troubleshooting checks to help determine the cause of the issue, and to ensure your DC33 is working as well as it should be. You'd just need to give us a call on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).
SOURCE: Dyson DC 25 Ball - no power to motor
Same problem here. We noticed a loss of suction for about 5 minutes and the suction stopped. Beater bar still rotates but ZERO suction.
Official advice and support for Dyson technology
SOURCE: my dyson dc 28 is not working...the red power
Hi there,
I'm sorry to hear you're having difficulties with your DC28. It's probably best if you get in touch with us directly so we can help you resolve this issue as quickly as possible.
You can call us free on 1866MYDYSON. We'll look forward to hearing from you.
Kind regards,
JackDyson Online Customer Support
Official advice and support for Dyson technology
SOURCE: the brush on my dyson dc 33 is not turning
Hi there,
I'm sorry to hear you're having difficulties with your DC33. If the brushbar doesn't seem to be rotating, please follow the steps shown in our online support guide to check everything is correct with the machine:
http://www.dyson.com/support/help.asp?article=1421&product=DC33-MULTIFLOOR
This should resolve the issue, but if you'd like further assistance or advice, please call us free on 0800 298 0298 (UK), or 1-866-693-9766 (US).
Best wishes,
Jack
Dyson Online Customer Support
http://www.dyson.com
SOURCE: how to change the belt
With a small torx driver (not the folding kind, the screw driver kind) and some patience, the belts can be replaced pretty easily. They run about 10 bux for both (you may as well change both). Dyson, like most manufacturers, makes it seem difficult in the hopes that you'll send it back to them for repair, where they will most likely sell you the whole clutch assembly because its easier to replace than fiddling with belts.
2,220 views
Usually answered in minutes!
×