My Verbatim 47512 has suddenly stopped working. No green power light coming on. Help. Working yesterday. All my DJ music on it.Any ideas ???

Ginko

• 19396 Answers
• Posted on Jul 10, 2008

SOURCE: My laCie (3 years old) has suddenly stopped working

disconnect from power and connect back.

SOURCE: External Hard Drive malfunction

Hey Pete, 

Why don't you try plugging it into another USB port?
Although, your best shot is going to verbatim.com/support/support-article.cfm?support_id=7B8B6B2C-1422-1392-A8B4CF52416BBF75&supportType=Article and follow that troubleshooting until the problem gets resolved.

Something that could really help us to help you, is if you are running windows XP or windows Vista.

Chris

• 696 Answers
• Posted on Apr 26, 2009

SOURCE: Verbatim 250 GB drive suddenly not recongnized

Sounds like either the HDD or the USB controller card is almost dead.

Sorry for the news, if it is the USB controller you should be able to have the drive transferred into a new enclosure and continue using it. However if it's the circuitry on the Hard drive itself you may be in need of more serious assistance.

You can take the drive to most computer stores and have someone tranfer it into a new enclosure if you need the data and don't mind the risk of voiding your warranty. If that doesn't work, let me know and I can point you in the direction of a service company that can attempt to extract you files from the damaged drive.


Chris

SOURCE: My Verbatim suddenly stopped working on my Mac OS

It sounds like your hard drive is damaged. Hard drives are very, very dilicate pieces of machinary. The disk is paper thin and any sudden jarring, especially dropping it creates a warp in the drive. It could also be just a mechanical failure. Unplug it to prevent further damage. Don't worry in many cases you can have the data retrieved from your hard drive by using this online company that I highly recommend:
http://www.gillware.com/

SOURCE: My Verbatim Model #47512 1TB

An external hard drive is a normal hard drive with a converter to change it to USB.
If you have important information on it, you could open it up, and connect internally to your computer, however, opening it will (almost always) void the warranty.

I'd recommend contacting whoever sold it to you, and asking them: 1) If you can open it up, to connect it internally, to get your data off, and 2) For a replacement.

Good luck with it.

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