This could be the following:
1) Thermal sensor cable is loose or broken
2) Thermal sensor of the steam heating system malfunction
Solution:
Check If sensor cable is loose
Replace thermal sensor/overtemperature protection.
How to Fix Jura Z5 Z6 and Z7 Jura Z5 Z6 Z7 Disassembly Instructions
Unfortunately the error message 5 indicates that the thermal block and/or thermal sensor and possibly a control board need to be tested, and likely one or more, possibly all, replaced. My recommendation is to send it to Capresso ask what it will cost first. M
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