Dyson DC14 Animal Bagless Upright Cyclonic Vacuum Logo

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Posted on Jun 16, 2009
Answered by a Fixya Expert

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While using my Dyson a rug got caught and that ratcheting sound started. I removed all signs of strings, etc until the brushes rotated fine but when I started the Dyson the ratcheting started again. I have the DC 14 Animal.

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Ryan S

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  • Expert 328 Answers
  • Posted on Jun 19, 2009
Ryan S
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The rattly sound means the drive belt has snapped or the protective clutch has slipped. This needs repair by someone who knows how to repair Dysons officially. Sadly its the kind of model that can't be done by the owner.

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