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Posted on Oct 31, 2007
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Can't back up data

<> C:Program FilesWinFaxDataStatus.WFD
The process cannot access the file because it is being used by another process.

<> ** Did not commit changes to the above store **

I've tried everthing.

  • scapps Nov 03, 2007

    This is the error message that I am getting in the log report after an attempt to backup is ran in WinFax V10.3. My OS is WXP Home SP2.



    <> C:Program FilesWinFaxDataStatus.WFD
    The process cannot access the file because it is being used by another process.
    <> ** Did not commit changes to the above store **





    The backup process cannot access the files to be backup'ed because it is being used by another process. So I would think other backup software will have the same problem? Is there a fix for this WinFax problem? I have rebuilt and optimized the WFD file/s per Symantec instructions but it keeps happening whether I backup manually or set up auto backup in WinFax. My data is not being backup'ed. It seems the only way I can backup is turn off/exit the controller and then go in task manager and end one or all of these processes as follows: WFXCTL32.EXE, WFXMOD32.EXE, WFXSVC.EXE, WFXSNT40.EXE and WFXSWTCH.EXE. So is this a known problem with WinFax or is there a fix that shuts the the inter fearing process off temporally or correctly so backup will work properly in WinFax? I see from other blogs that I'm not the only one who has this problem. Symantec is no help!

×

2 Answers

A

Anonymous

That is correct, you need to exit the WinFax Controller before you can back up any of the WinFax specific files, such as your phonebooks and send/receive logs. If you use the WinFax backup, it will shut down the Controller first before attempting to back up the files. If this is not happening, then you have a problem somewhere else.

I suggest you disable the WinFax Service in Control Panel, Admin,Services. Stop the Service and set it to DISABLED for startup mode

more info at http://www.getfaxing.com support forums

arben pllana

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  • Master 1,006 Answers
  • Posted on Nov 01, 2007
arben pllana
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