Canon I-sensys MF4010 All-In-One Laser Printer Logo
s
saeid Posted on Dec 06, 2013

E 198 how can i solve the E198?

  • Rikko Dec 06, 2013

    Hi saeid , I want to help you with your problem, but I need more information from you. Can you please add details in the comment box?

  • saeid
    saeid Dec 08, 2013

    Actually i was printing and when i printed the first page printer was ok but when i wanted print second page it hanges and the red light on. i turn that off and on several times but it didn't work and now the red light is on and none of the keyboards on that doesn't work

×

1 Answer

Rikko

Level 1:

An expert who has achieved level 1.

MVP:

An expert that got 5 achievements.

Scholar:

An expert who has written 20 answers of more than 400 characters.

Night Owl:

An expert who has answered 10 or more questions between 12 midnight and 6am on the same day.

  • Contributor 46 Answers
  • Posted on Dec 09, 2013
Rikko
Contributor
Level 1:

An expert who has achieved level 1.

MVP:

An expert that got 5 achievements.

Scholar:

An expert who has written 20 answers of more than 400 characters.

Night Owl:

An expert who has answered 10 or more questions between 12 midnight and 6am on the same day.

Joined: May 01, 2008
Answers
46
Questions
0
Helped
12174
Points
89

This looks like a pretty common error code for different Canon printers. I found some support articles for different Canon printers that suggested you should update your drivers because it was a software bug.
Maybe that's the case for you, and maybe it isn't, but it's a good place to start. The CD that came with your printer was out of date long before you opened the box, so you should download new drivers and install them.
This Canon site has drivers for different versions of Windows: http://www.canon-europe.com/Support/Consumer_Products/products/Fax__Multifunctionals/Laser/LaserBase_MF_series/i-SENSYS_MF4010.aspx

Download and install the version that matches your Windows and see if that helps.

It's also possible that your red light is caused by a paper jam and the printer isn't reporting it correctly. If the driver update doesn't fix it, try opening the paper tray and whatever access panels are there and see if you can spot a piece of paper or debris jamming it up.

If all that fails, I suggest calling Canon's toll free support number. Their technical people on the phone are actually *very* good compared to other companies.

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

Error E198-0000

https://community.usa.canon.com/t5/Office-Printers/MF8050Cn-error-E198-0000/td-p/13813


MF8050Cn error E198 0000


Link above states: "Cannon told us to either have it reapired or scrap it. It means the main DC CONTROL BOARD is not working. That is the main control board. Cheaper to fix it than to buy a new one. "
0helpful
1answer
1helpful
2answers

HOW DO I FIX E198-0000 ERROR

CANON MF 8050 - E198 - 0000 ERROR CODE ??
0helpful
1answer

Error e198 - 401e for oce cs2236

I just fixed the error e198 - 401e on my OCE CS 2436.
My printer stopped responding - it was virtually dead. After opening its hood i found only cr3232 3V battery as a replacable part.

Right after batery replacement the machine was back alive, but the error e198 - 401e appeared.
I coudn't do anything.

I found a video showing how to enter the service mode (https://www.youtube.com/watch?v=FuUiDTklxmY).
As CANON IPFs are the OCE CSs clones the video turned out to be very helpfull.
I entered service mode easily. Then I started to crawl within the service menu.

I found the RPC settings where I just set the proper date and time.

After menu exit and turning on the machine was ready to work, with no error codes.
2helpful
1answer

How to activate GPRS in my nokia C3

dear, Your mobile has been pre activated for gprs.
now, to activate gprs in your network contact you network provider.
or call 198(calling 198 from India is free from any network ) then talk to customer excutive and ask them for internet settings, they will guide you better taking more information from your self.

or reply me with you mobile model no., your network providers name, your country and your state, then i will solve your problem more better.

regards!
1helpful
1answer

The Printer gives the mistake E198 0000. What solve a problem?

Hi! sorry but you can not solve your printer problem at home. Your printer have a DC controller problem. Probably the DC controller memory is faulty. You must replace the CD controller board.
0helpful
1answer

My paper keeps getting stuck in my Toshiba e-studio 350 copier. I open it up. pull out the paper, and everything seems to look fine. It just says the paper is misfeeding. Any advice?

Sο ??ου need ten sets οf a fifty page document fοr t?»???? mornings meeting. It's 8:30AM ?°×?? ??ουr meeting ???? ?°t 9:00AM. Yου b?µ?¡??×? w??t?» ??ουr project ?°×?? t?»?µ copier jams. Yου clear t?»?µ jam bυt ??t keeps jamming! It's ×?οt pulling ??×? t?»?µ paper. Sure ??ου ??°×? call t?»?µ repair person, bυt ??ου need t?»?µ copies now! T?»?µr?µ's nothing ??ου ??°×? ?ο, οr ???? t?»?µr?µ?
A???? office equipment t?»?°t feeds paper ?»?°?? a component inside t?»?°t pulls t?»?µ paper out οf t?»?µ paper tray ?°×?? ??×?tο t?»?µ machine. Mο??t ?°r?µ m?°??µ out οf rubber ?°×?? ??υ??t ????k?µ t?»?µ tires ο×? ??ουr car t?»?µ?? wear out. W?»?µ×? a roller ???? worn ?°×?? dirty t?»?µ?? w?????? cause paper jams. T?»?µ purpose οf t?»???? article ???? tο ???»οw ??ου ?»οw ??ου ??°×? ????µ?°×? οr rejuvenate t?»?µ rollers long enough fοr ??ου tο complete ??ουr job ?°×?? ?»?°ν?µ ??ουr repair person come out ?°×?? fix ??t properly.
Alternative solutions

W?»?µ×? ??ουr machine ???? jamming, first locate w?»?µr?µ t?»?µ paper ???? jamming. W?»????» paper tray? I?? ??t tray 1 οr tray 2? A????ο w?»????» size ???? jamming? O×? machines t?»?°t ?»?°ν?µ more t?»?°×? one paper tray ??ου ??°×? switch paper trays ?°×?? t?»?µ×? ??ου ??°×? skip cleaning t?»?µ rollers. M?°k?µ sure w?»?µ×? ??ου change cassettes t?»?°t t?»?µ copier registers t?»?µ ?οrr?µ?t size. T?»?µ machine w?????? t?»??×?k ??t ???? a different size ?°×?? ??t w?????? jam. T?»?µ sensors ?°r?µ set fοr a specific timing ?°×?? ??t w?????? know t?»?µ ???ff?µr?µ×???µ ??×? length frοm letter size ?°×?? legal size. I ?°????ο wου??? try using t?»?µ bypass tray οr manual feed tray ??f ??ο equipped. T?»???? w?????? ?¡?µt ??ου up ?°×?? running qυ???k?µr t?»?°×? cleaning t?»?µ rollers.
Determining ??f t?»?µ rollers ?°r?µ t?»?µ problem:

If ??ου need t?»?µ specific tray tο b?µ functional w?µ w?????? ?¡?µt busy w??t?» t?»?µ repair.
First m?°k?µ a single copy ??×? t?»?µ tray t?»?°t ???? jamming. B?? doing t?»???? ??ου ?°r?µ determining w?»?µr?µ t?»?µ paper ???? jamming. If ??t ???? jamming ??×? t?»?µ exit fοr instance, ??ου ?»?°ν?µ another problem. If ??t ???? jamming ??×? t?»?µ center οf t?»?µ machine, again ??t ???? a different problem. Bυt ??f ??t jams ?°t t?»?µ cassette οr paper tray area t?»?µ next step ???? removing t?»?µ paper tray. Shine ??ουr flashlight ??×?tο t?»?µ paper feed area ?°×?? see ??f t?»?µr?µ ?°r?µ ?°×??? pieces οf paper torn οff inside οr something blocking t?»?µ paper path. Now t?»?°t ??ου ?»?°ν?µ ruled out a blocked paper path, ??ου ??°×? ????µ?°×? t?»?µ feed roller(s).
Tools Required:
Flashlight, strong cotton towel (??ο ??t w?????? ×?οt rip οff ??×? t?»?µ machine), WD-40 οr Rubber roller rejuvenator.
Note: Never υ???µ alcohol tο ????µ?°×? rollers. It dries out t?»?µ tread ?°×?? t?»?µ remaining tread w?????? ?¡?µt ripped οff ?°×?? t?»?µ×? ??t still w?????? ×?οt feed. U???µ WD-40 ??t works ?¡r?µ?°t!
Cleaning t?»?µ rollers:

Shine ??ουr flashlight ??×?tο t?»?µ paper feed area ?°×?? locate t?»?µ rubber rollers t?»?°t feed t?»?µ paper ??×?. Grab ??ουr towel ?°×?? saturate ??t w??t?» cleaning fluid. T?»???? ??°×? b?µ WD-40 οr ??ουr favorite roller rejuvenator. St?°rt b?? cleaning t?»?µ roller ?°×?? spinning ??t ?°???? t?»?µ way around ×?οt missing ?°×??? οf t?»?µ surfaces οf t?»?µ roller. T?»?µ×? ?¡ο over ??t again w??t?» t?»?µ dry ???°rt οf t?»?µ towel. A?? I ???°??? t?»?µr?µ ?°r?µ many different types. Sοm?µ ?»?°ν?µ a set οf three rollers. One Pre-feed roller, t?»???? pushes t?»?µ paper ??×?tο t?»?µ οt?»?µr rollers. One feed roller ?°×?? one separation roller. Others ?»?°ν?µ a half moon style. T?»?µ???µ ?°r?µ harder tο ????µ?°×? b?µ??°υ???µ t?»?µ?? ?»?°ν?µ a clutch system t?»?°t keeps ??t ?°t home position w?»?µ×? ×?οt feeding.

WARNING: If ??ου try ?°×?? turn t?»?µ???µ tο ????µ?°×? t?»?µm ??ου w?????? ??°m?°?¡?µ t?»?µ clutch mechanism! T?»?µr?µ ?°r?µ two ways ??ου ??°×? ????µ?°×? t?»?µ???µ types. First ??ου ??°×? actuate t?»?µ clutch b?? pushing down ο×? t?»?µ solenoid οr release lever. T?»???? sometimes ??°×? b?µ hard tο ?¡?µt tο. Yου ??°×? ?°????ο ??t?°rt t?»?µ copy process ?°×?? shut οff t?»?µ machine exactly w?»?µ×? t?»?µ feed roller engages. T?»???? takes ??οm?µ patience ?°×?? practice bυt ??t ???? better t?»?°×? damaging t?»?µ clutch. Once ??ου ?¡?µt ??t w?»?µr?µ ??ου ??°×? ????µ?°×? t?»?µ roller repeat t?»?µ procedure above.
Sοm?µ alternatives tο replacing feed rollers:

T?»?µr?µ ???? a material called feed roller tape. I ?»?°ν?µ used ??t w?»?µ×? I didn't ?»?°ν?µ t?»?µ r???¡?»t roller ??×? m?? car stock. It works w??t?» ??οm?µ styles mainly half moon styles. Jυ??t peel οff t?»?µ adhesive ?°×?? wrap ??t around t?»?µ worn roller surface. T?»?µ?? ?°????ο ?»?°ν?µ ??οm?µ t?»?°t stretch over t?»?µ ο??? rollers. I ?»?°ν?µ never used t?»???? bυt I ?»?°ν?µ b?µ?µ×? tο??? ??t w?????? ?¡?µt ??ου up ?°×?? running. O×? ο??? copiers οr printers t?»?°t ??ου ??°×? ×?ο longer ?¡?µt ???°rt?? fοr ??ου ??°×? apply clear silicon ο×? t?»?µ feed surface ?°×?? ???µt ??t dry twenty four hours. It works bυt I ?°m inclined tο υ???µ t?»?µ real thing. Yου ??°×? ?°????ο υ???µ generic rollers manufactured fοr ?°??mο??t ?°???? equipment. I ?»?°ν?µ mixed feeling ?°bουt t?»?µ???µ b?µ??°υ???µ I ?»?°ν?µ ?»?°? tο ?¡ο back ?°×?? change t?»?µm again later. Fοr t?»?µ best repair I υ???µ genuine OEM feed rollers. T?»?µ?? ?°r?µ still inexpensive ?°×?? t?»?µ?? w?????? last ??ου longer ?°×?? ??ου w?????? ?»?°ν?µ fewer headaches.
Hope this helps


If this helps you resolve your problem, please
consider giving me a good rating and a quick
"thanks" or "good job".It will help me as well.
Thank you.
15helpful
2answers

Error code on canon mf8050 code is: E198-0000 how can I fix this?

Error Code on Canon mf8050cn Code is E198-0000 How can I fix this?
0helpful
1answer

Yellow light on and the driver report an error code: E198 0000 What does this code mean please.

Yellow light on and the driver report an error code: E198 0000
What does this code mean please
Not finding what you are looking for?

99 views

Ask a Question

Usually answered in minutes!

Top Canon Office Equipment & Supplies Experts

Cindy Wells

Level 3 Expert

6751 Answers

Grand Canyon Tech
Grand Canyon Tech

Level 3 Expert

3869 Answers

Sudeep Chatterjee
Sudeep Chatterjee

Level 3 Expert

3269 Answers

Are you a Canon Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...