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Hi! I've got a different cobra model and I find it ridiculous, but there is no indication when the batteries are fully charged... Either use external charger for your batteries or just leave it plugged in overnight- that would ensure full charge (it does in my case, I've checked batteries with multimeter)
The original Sanik batteries have a negative side with about ten mm of metal showing on the side. Trim the plastic off your new batteries to match and the cradle charges again.
If radios are brand new then I would take them back to the store for warranty exchange. The other opton is to vist a local radio service center and ask the tech to jump the battery. if the battery falls below a certain voltage it might need a quick jump sart from a power supply with a higher voltage normally 12 volts works well...
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