First, check vendor's site. Are those head phones compatible with your version of Windoze?
If so, pull up hardware manager - check for conflicts. None? delete the current driver. Reboot. Do the headphones work?
If not, next step is to go to vendor's site and check for updated drivers. If there is one, install, reboot, check. Still no go?
Call the vendor: outline the steps you've taken, remind them that the headphones are compatible with your version of windows according to their documentation, and ask them how to fix the situation.
Good luck!
SOURCE: my pc cabinet has a plugin in front & back for
you can choose in your audio program controller betwen rear and front. some times there are disabled by default. try there and you can resolve situation you are.
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What type of headphones do you have? (Model # too)
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