I can't transfer image from the camera to my computer. With other computer works ok. When i turn on the camera it suppose to get you to a pop up window with what action next(choose program). The window appear but there is no list of which action to choose. It just blank. I try to open Canon Ixy Ixus DV6 Camera Window program and the massage "Cannot detect camera. Check connection to camera and retry" I'm sure there's no connection problem or USB port problem as other hardware like flash drive works fine and furthermore before this there's no problem with tranferring image from camera to this computer(before format). It's simply could not communicate with the camera. Added info: Before this I thought the problem maybe because of i use K-Lite codec and it messed with Quicktime. but after uninstalling K-lite and reinstall Qtime the problem still persist. Please help.TQ.
Hi Set the camera mode to preview turn it off then connect USB to the camera and turn it on,no need to instal the canon software to get the pictures or video use microsoft scan and camera.The problem is not with the codec.If you want to use the camera software you have to read how to install it correctly.
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I feel my intelligence insulted. I did tell, all step toward transferring the image from camera to my computer are the same with other computer as with this computer before format. And i know the problem is not codec obviously as it not solving problems(i regret uninstall K-lite codec as it's good software). And how can you wrongfully install a software if it's auto install or install wizard.
I think the problem is communication between the computer and the camera which i'm also not sure if this is the real problems. Whenever i turn on the camera the computer responding like detecting and pop up appears but that is.
I need to be able to see the list in the pop up and tranfer image as it fast. I only need 2 min(maybe 1 min avg) to transfer the image and i on the go again.
Anyway thank you.
I get a message that "cannot detect camera." Code 39 error.
Following the instructions, my computer no longer detects the camera. I've downloaded pictures from the Canon A430 before, no problem, however the computer (or Zoom Browser EX) no longer detects the camera. I've tried all variations of start-up and plugging in etc, but there appears to be no communication between the two devices.
Just a few days ago the camera was working fine. But now went i insert the usb cord the computer dosent recognize my camera. I Installed to cd and everything but it still wont work.
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