Canon PIXMA MX310 All-In-One Printer Logo
Posted on Mar 19, 2009

Printer is saying "Paper Jammed, Clear paper and press OK" I have cleared paper and it stii says the same thing. I can't find the paper jam.

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Anonymous

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  • Contributor 9 Answers
  • Posted on Mar 25, 2009
Anonymous
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Joined: Mar 25, 2009
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You need to check all area's of the printer, including the document feeder for the scanner (If equipped) and in the back where the paper loader is. Also if it has a duplexing door at the back of the printer, open that and check for paper there. When the you exhaust all these options, try clicking the OK Button. If this fails, then Power off the printer completely. Pull the plug if that's what it takes, but power off and then back off. Put paper back in the feeder and try again. This should clear the problem.

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