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John Strode Posted on Apr 05, 2013
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I can't find my Hotmail account - Alpine Snow Hotmail & MSN Password Recovery

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Brian Sullivan

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  • Alpine Snow Master 27,725 Answers
  • Posted on Apr 05, 2013
Brian Sullivan
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Joined: Jul 19, 2010
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Step 1:
Hotmail has change to oulook.
MSN, formerly known as the Microsoft Network, is an assortment of websites and services provided by computer and Internet giant Microsoft. When users sign up to the MSN website, they are given the choice of choosing a wide range of services from the Windows Live network, which includes email through Hotmail, online storage in SkyDrive and the messaging program MSN Messenger. One advantage MSN users enjoy is having one account name and password that allows them to use all MSN services.

MSN, or the Windows Live network, provides users the opportunity to create new passwords rather than recover old passwords. Go to the MSN website or any Windows Live site and click the "Sign in" phrase. This will take you to the login page, which will require you to enter your username. Click the "Forgot your password" phrase. The reset password page will then open. Select among the three choices which one suits best your current needs. Choose the option "I forgot my password" and click the phrase that appears below the choice once you have selected it. Enter your MSN username, or Windows Live ID. More often than not, this is the email address that was used when you originally signed up with the MSN or the Windows Live network. Type the word of the phrase that appears in the captcha image located directly below the username field. You will also have the option to request a new captcha image or listen to the letters being dictated. Click "Next." The MSN or Windows Live network will then send a password reset message to the email that was originally used to sign up. Check the aforementioned email address. There may be some instances in which the email sent by the MSN or Windows Live Network could be re-directed to your spam folder. Check there if you can't find the message five to 10 minutes after requesting for a password reset. Open the email sent by MSN and click the appropriate link sent in the email to confirm the request for a password reset. This will open your default browser and take you to the Password Reset page that will allow users to create a new password for the account rather than retrieve the old password. The page will also provide a "Sign In" option to test out the user's new password. http://www.microsoft.com/protect/fraud/phishing/windowsliveid.aspx

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0helpful
1answer

Cann't access account

Point your web browser at http://www.hotmail.com

If another account comes up, sign out of it by clicking the avatar in the upper-right then clicking "Sign out."

If you then still can't get in, click the "Can't access your account?" link on the sign-in page.
Jun 08, 2013 • hotmail.com
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Hotmail set up

Sign out of the Hotmail account by clicking the avatar in the upper-right then clicking "Sign out."
May 09, 2013 • hotmail.com
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Can't sign into my hotmail account

Have you tried restoring your password?
If yes, try making a new outlook.com account

Note - if you are using Messenger, please do uninstall it now. Soon it is going to be replaced by Skype.
Jan 24, 2013 • hotmail.com
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1answer

I can't find llallred@hotmail.com

Point your web browser at http://www.hotmail.com

If another account comes up, sign out of it by clicking the avatar in the upper-right then clicking "Sign out."

If you then still can't sign in to your account, click the "Can't access your account?" link on the sign-in page.
Dec 29, 2012 • hotmail.com
1helpful
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4answers

I have a yahoo account and I want to make a hotmail messeger account. How can I and what must I do???

To begin making your hotmail account, go to http://www.hotmail.com and click on the signup button.

Otherwise, go here:
https://signup.live.com/signup.aspx?id=64855&mkt=en-GB&form=MWGELB&publ=SIGNINHM&crea=SITEACQ_CIMS015888_Hotmail_EN-GB_0x0_36222&lic=1
1helpful
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I cannot send emails from my hotmail account.

Here are the most common reasons for this problem, which is a common complaint.

Email file attachments problem At the time of writing, Hotmail lets you send email attachments of upto 10MB (free accounts). Are you trying to attach a file that's too large? Also, Hotmail may not send emails with files attachments that it thinks can harm its servers or the recipient's computer. Try sending the message without the attachment and see if it goes through.
You may also be interested in knowing how to attach a large file to an email message.
Browser support If the email composition window doesn't open, the browser you are working on is probably not supported by Hotmail. In this case, use another web browser - there are tens of these programs available for free - check the browser list. The technology behind Hotmail may not work with newly released browsers (has happened before) and really old ones.
A case in point is issue faced by Firefox users who find that Hotmail is not attaching the original message to forwards and replies.
Surpassed the limit set by Hotmail Hotmail would also not send emails if you have surpassed the limit of outgoing messages set by the service. This problem is typically encountered by prolific Hotmail users. Why is an email sending limit set on Hotmail accounts? So that people (the bad ones) do not abuse the system. All online email services are known to be plagued with spammers - people who send tens of hundreds (millions?) of unsolicited messages. Hotmail has an automatic check and if your account triggers it, you would not be able to send emails.
Problem in sending email from a new Hotmail email account Taking the above point forward, to protect itself from spammers, Hotmail sets a lower limit of sending email messages from new accounts. This limit is gradually increased (probably automatically) as time passes. So if you have sent a whole bunch of emails the day you created the account, Hotmail will most likely not understand that you've done is out of excitement; it's going to think you are a spammer and abusing the service.
New users may also need to go through the Windows Live Hotmail email verification process. This is simply to ensure that the address is being operated by a human and not by a spambot and will stop Hotmail from asking you to verify the account each time.
Hotmail account blocked from send email? A Hotmail account can be blocked from sending email if the system believes that the subscriber has behaved like a spammer! So if you get a 'This account is currently blocked from sending messages', please read that article to know more and to get the issue sorted out with Hotmail staff.
Account closed An account closed message is displayed for the same reason - sending more emails in a day than the limit. You can always contact Hotmail support via abuse@hotmail.com email address - which is kind of ironic because if you can't send emails, how can you send one to the support department? And this brings up the important requirement of having multiple email accounts.
Also, though there is a Hotmail phone number (customer service), I suggest you post a complaint at the Windows Live Solutions Center (WLSC) web site.
By the way, since no real human being is actually monitoring your account - it's all automatic - you may have accidently triggered off the limit check. These false alerts should be taken with a pinch of salt (as long as you know you aren't guilty of misusing the service). You can either send an message to the Hotmail staff at the above mentioned email address or visit WLSC.
If everything fails and you still can't send emails from Hotmail - well, your guess is as good as mine. Try sending the email from another account. You can always get a Gmail account for free which works quite like a Hotmail account.
0helpful
1answer

My login doesn't work-after i entered my email address and password I wasn't able to login

Try using Facebook's account recovery page:
https://www.facebook.com/recover.php

That should help you recover your account if you've forgotten your login user name and password, or had your account hacked.

If that doesn't resolve your issue, try clicking the "I can't identify my account" link at the bottom of the page for more help.

If this doesn't help, please comment with your browser and Windows version, any error messages you're receiving, and any other relevant information.

Please leave feedback if this was helpful, thanks.
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