I replaced both toner and photo units but still get half a page that does not replicate from the scanning of an original
Make a copies with something with a lot of print. open top cover when the paper is 1/2 way through the machine. pull out the toner & drum unit's look at the drum is there a full image on the drum but not on the paper then it is a transfer problum. If no image on the drum then we have a laser unit problum. There is a shutter that opens when you put the drum in & closes the top cover. it may fallin out of place. hard to git at or somthing is blocking the laser beam ( paper, dust bunnyies or fourn objest ) hope this helps let me Know
C.W.H.
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