SanDisk Sansa e250 MP3 Player Logo
emi waite Posted on Jul 14, 2007
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"refresh database failed"

My sansa e250 is going crazy. Every time i turn it on it says refresh database failed and all my music viedos photos are gone. And my computer can not see it. So i changed the USB to msc and then i couls see it. But then i went on to rhapsody and it said removable disk(g:) not Sansa E250 and i cant see any of my music. Please help me. I just want it back the way it was

2 Answers

A

Anonymous

Reformat the thing and the error goes away

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  • Expert 64 Answers
  • Posted on Jul 27, 2007
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Joined: Jul 26, 2007
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You have an error in the firmware. This is damage than is irreparable by any user of a mp3 player. Call the company, tell then that your firmware was corrupted and ask how you can "hard boot" back into a "Fresh copy" of your firmware. Problem solved! hope this helps!

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