I can't get the frame to collapse for storage.
It's a struggle!
Pull up on the handle in the centre of the floor till it is as high as it can go.
On each of the sides there is a plastic piece in the middle. If you feel around them you can find a little button sticking out (it's on the side facing out of the playpen). Push that little button and push down on the middle of the top bar and it should collapse. There are 4 sides to the playpen - and 4 little buttons.
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