Ok,
download your software from the blow link for windows XP----
http://www.nodevice.com/driver/PowerShot_A310/get37048.html
for another operating system download from ----
http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=DownloadDetailTabAct&fcategoryid=320&modelid=9829
if you want any help regarding your problem contact me.
Thanks
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