Leave the user name blank and enter the password admin ( admin once only ).
Try this.
If that doesn't work then search for the Cisco connect software on your main computer. You might have installed the cisco connect software on your main computer while installing your router.
If it is windows computer then cisco connect software might be under All Programs.
If is a MAC computer then cisco connect might be under Applications.
Open cisco connect software.
Click on router settings. You will see the router name and password. If you click on Advanced settings, it will open the setup page.
If nothing is working then you will need to reset the router and reconfigure it.
Remember once you reset the router, you will need to reconfigure it from the scratch.
Click to see more information about cisco connect software
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