I had the same error message (#1) and checked the batteries, removed a tape jam, and cleaned the writing head with the tool inside the tape box. Nothing helped. I opened the casing, checked the motor, etc. nothing seemed to help. My last recourse was then to clean the writing head gently with alcohol. In order to do that efficiently, I had to remove it from its mounting. I put everything together and - it worked again!!! Brief summary: If the three suggested steps (that are officially described above or in the manual) do not work, take a small lens cloth or the tool that comes with the label printer, put some alcohol on it, and gently clean the writing head with it.
I tried all three suggestions. Finally in despiration I took the plastic cap from a pen and forced the roller (feeds paper) to move, put the paper back in and closed the cover. When I tried to print it worked just fine.
I found this solution via a google search and tried replacing the batteries, then the paper cartridge, and finally both. Nothing worked. I tried cleaning the print head with the enclosed tool (on the hinged lid), still nothing. Then I noticed a small, black switch towards the front of the unit that is obscured by the paper cartridge. I pushed it to the right, turned the label maker back on, and voila! It started working again. I have no idea what that switch is (couldn't find it mentioned in a quick scan of the user's manual) but flipping it did the trick for me!
The user guide lists all the error codes and possible solutions. http://download.dymo.com/media/UserGuides/QX50US.pdf Error 1 indicates a tape jam or low battery. To resolve, try removing the cassette and clearing the tape or replacing the battery.
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