More than likely, the tubing the drains the water to the water collection bucket is clogged. To solve this problem, turn the unit OFF and unplug it.
Remove
the water collection bucket and look up inside the bucket holder
cavity. You will see either a drain hole or small tubing that drains the
water into the bucket. Using an appropriately sized, 18" long, plastic
Zip Tie, carefully insert the tip of Zip Tie into the hole or tubing.
Continue to push it in until you reach a bend in the tubing. You will
need to gingerly work the Zip Tie past this bend, until it either
bottoms out or you run out of usable Zip Tie. Then slowly pull the Zip
Tie back out while rotating (twisting) it. This will breakup any clogs.
As you reach the inserted end of the Zip Tie, be prepared, as some water
may follow. Reinstall the bucket, plug the unit in and turn the Master
ON/OFF Switch to ON. Set the humidity extraction level to 35% or
Maximum if you have a manually controlled unit. Allow the unit to run,
while you monitor it for any leakage.
NOTE: If you don't have a Zip Tie, you may use something similar ( i.e.a long pipe cleaner), but NO wire coat hangers.
I hope this helped you to solve the problem and thanks for choosing FixYa.
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