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Posted on Sep 20, 2011
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Water is leaking out .At first i thought the tank had developed a leak but no, somehow the water is not getting into the tank .Is there something i need to clean? It was working great until this started about 2 weeks ago.

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  • Master 4,736 Answers
  • Posted on Sep 20, 2011
Anonymous
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More than likely, the tubing the drains the water to the water collection bucket is clogged. To solve this problem, turn the unit OFF and unplug it.

Remove the water collection bucket and look up inside the bucket holder cavity. You will see either a drain hole or small tubing that drains the water into the bucket. Using an appropriately sized, 18" long, plastic Zip Tie, carefully insert the tip of Zip Tie into the hole or tubing. Continue to push it in until you reach a bend in the tubing. You will need to gingerly work the Zip Tie past this bend, until it either bottoms out or you run out of usable Zip Tie. Then slowly pull the Zip Tie back out while rotating (twisting) it. This will breakup any clogs. As you reach the inserted end of the Zip Tie, be prepared, as some water may follow. Reinstall the bucket, plug the unit in and turn the Master ON/OFF Switch to ON. Set the humidity extraction level to 35% or Maximum if you have a manually controlled unit. Allow the unit to run, while you monitor it for any leakage.

NOTE: If you don't have a Zip Tie, you may use something similar ( i.e.a long pipe cleaner), but NO wire coat hangers.

I hope this helped you to solve the problem and thanks for choosing FixYa.

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