Hi,
With the issue you are having, it only indicates that the operating system is corrupted together with the recovery partition. At this point, all I recommend you to do is contact HP at 866-408-5408 and request for a recovery disc. This will reload the operating system and all the drivers plus the default programs that came with it when you first got the computer.
About the charges now, you can click ths link and inquire how much it will cost you to get this issue fixed. FixYa does not charge depending on the number of questions you ask but the resolution of the problem. If your issue is not fixed then the amount you paid will be refunded back to you. In full.
That i'm not sure if HP provides these discs for free. It is not downloadable over the internet as well. So, I just don't assume that you need those disc, I RECOMMEND you to contact HP with the number I provided above and only they can tell whether or not it costs you something to get this recovery disc.
×
129 views
Usually answered in minutes!
thank you for this answer. Just a little ***** inquiry. Can I get this disk for free somewhere that you think, again, think only (I will in no way hold you at all responsible for a theif that gets the disk! I am John T. Schiffer, I mean I will not hold you at all responsible if I get a worse problem with an "unknown" disk.) for free?
again, I realize that you cannot be responcible for a "rip off" computer disk I you inform me of a free site. Thank you.
In luie of the same for 10 years....no hard scheducles and slow sticker on vehicle.
×