It coudl be a printer driver issue. Please follow the steps below to fix the problem.
First, uninstall your existing print driver. On your computer, go to Start menu > Programs > Lexmark 6500 Series > Tools > Uninstall. After the uninstall process, reboot pc when prompted.
Second, visit the Lexmark website to download and re-install the Lexmark X6500 printer driver. Select your operating system > download > execute the file. Follow the instructions on your computer screen.
Lastly, after the re-install process, try to print again to verify that the problem is fixed.
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