Palm Treo 650 Handheld Logo

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Penny Dolan Posted on Apr 07, 2006
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Question Mark error

My boss has a PalmOne Treo 650 which is not functioning. The problem was preceded with a question mark appearing on the screen. It now doesn't want to "boot up" and flickers between the start and power screens. We have taken battery out and in and performed a number of resets, soft and hard without success. Any info would be gratefully received.

  • Penny Dolan Apr 18, 2006

    Again tried the hard reset but the phone continues to cycle between the Palm start up and power screens.

    The hard reset makes no difference. A power down reset is for a phone with batteries. This phone is rechargable.

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  • Posted on Apr 09, 2006
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Hi try "Power Down Reset": http://kb.palmone.com/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=PalmSupportKB,ts=Palm_External2001,Case=obj(887) then try this: http://kb.palmone.com/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=PalmSupportKB,ts=Palm_External2001,Case=obj(26419) hope this helps good luck

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