Lexmark Z735 InkJet Printer Logo
Posted on Sep 10, 2008
Answered by a Fixya Expert

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Printer cannot communicate with the computer

I am unable to print documnets from my laptop to my lexmark. The power button is flashing. When I send a document to print I get the following message - The printer cannot communicate with the computer. Please help.

  • 1 more comment 
  • Sally87 Sep 18, 2008

    Hello, I have the same thing when I try to print - the light blinks twice slowly, then nothing for a minute, then again if that means anything?


  • itzlikefire Oct 10, 2008

    i have this same problem. it keeps telling me that the printer cannot communicate with the computer. but the power is on and everything is connected.HELP!!

  • Anonymous Oct 31, 2008

    Printer cannot communicate with the computer

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1 Answer

Harris

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  • Expert 102 Answers
  • Posted on Feb 21, 2009
 Harris
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Joined: Nov 22, 2008
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With the Lexmark printers communication subsystem you MUST let the driver ask for you to plug in the printer. DO NOT plug the printer into the USB port until told to do so.

To fix a fouled install:
(1) Uninstall the Lexmark drivers in Add Remove Programs
(2) Shutdown the computer
(3) Disconnect the printer from the USB port
(4) Restart the computer
(5) Run the Driver Installation software
(6) Cancel ALL attempts by windows to auto install the printer
(7) When the software asks for the printer connect it and continue

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