My printer says "missing component

Question

My printer says "missing component to print", it works on my PC but it doesn't work on my mac !
the printer is x6675
and the OS is lion

Anonymous · Answer

Please carefully follow steps below to fix this problem:

If the computer is NEW and already has 10.7, download the Webdriver directly at http://bit.ly/onkHQ5.
If the computer got 10.7 via the Software Updates, then run the Cleanup tool, please refer to this article on the Lexmark website: Removing Lexmark Files on your Mac 10.7 Computer
Run the installer, and after add the printer via Print and Fax. Follow the steps in Solution B in this article: How to Manually Add a USB Print Queue, Network Print Queue and Fax Queue on Mac OS X Systems.
Run the Apple Software Update and get the Lexmark 2.5 Drivers installed.
If the printer cannot be added, run the Repair Disk Permissions, then Reboot.

If this doesn't help, please contact Lexmark Technical Support Center for additional assistance.

1 Answer