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Edward Jones Posted on Aug 21, 2011
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I have an E-box computer using Asrock P4S61 M/Board.After receiving XP updates,the message said "the PC will shut down automaticly when installed" Correct ! it shut down never to return,The problem i now have is that it does not get past P.O.S.T on inspection i found the 3V back up battery was down to 2 Volts replacement made no differance. The Power supply has been changed but made no difference,Can you help please?

  • Edward Jones Aug 21, 2011

    I would appreciate a little more help,after being in the electronics industry for 40 or more years I am quite capable of changing a regulator! Rather than scrap the board
    TVTED

  • Edward Jones Aug 21, 2011

    Hi, GCS-LA

    I don't get time to enter safe mode/bios ect, the only indication i get is proccesor fan works for 2 seconds, then dead.power supply has been changed, not that,it does not get past P.O.S.T all connectors have been disc. in turn still remains dead

    Many thanks TVTED

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The problem merely on the hard disk.the hard disk is not stable there must be bad sector on it that after the installed program reach the bad sector the problem occurs .It's going to crash replace your hard disk or the to run scandisk on other computer and scan your hard disk....click tthe automatic fix bad sectors ...thank you and good luck!

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  • Master 1,116 Answers
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Windows updates generally will not cause this type of problem, unless of course it installed a BIOS update, which is not likely. Try to enter your BIOS setup and see if any of your settings have changed, such as the drives. If not, try to boot the system into safe mode. You can do this by hitting the key during POST. If you can, let me know and we will work from here.

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Azrael SRL

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  • Posted on Aug 21, 2011
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The updates weren't the cause of the failure, they were just the straw that broke the camel's back: one of the power regulators on the board was failing from a long time ago (age related, nothing you or anyone has done) and the effort required by the intense activity or installing the updates has caused it to fail for good.
I'm afraid that there is nothing left to do - hardware failure. Sorry, time for a new motherboard.

  • Azrael SRL Aug 21, 2011

    The only replaceable parts are the capacitors - check them. If after that you still have the same voltage then the transistors are shorted and you can't replace them: a heat gun (that would be needed to unsolder them) would heat the board so much it would exfoliate.

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