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Anonymous Posted on Aug 07, 2011

GE Monogram series side by side model zisw42em I had a "de" defrost system alarm and both sides (refrigerator and freezer) were warmer than usual. I manually rotated the defrost timer which removed the alert. However, both sides were still warmer than usual. I opened the top, and cleaned the coils. I opened the evaporator, and the evaporator fan had 115v but was not running. I manually started the fan and it is running now. It has been 8 hours and the freezer is very very cold, but the refrigerator side is still warm. I have ordered new timer and new evaporator motor, but they won't be in for a few days. Why would the refrigerator be warm and what would you do to fix it temporarily and permanently. I am familiar with refrigeration and licensed, but do not have a wiring diagram. I read that there is a door between the refrig and freezer, Where is it and how do I check it? Suggestions?

  • 5 more comments 
  • Anonymous Aug 08, 2011

    If it is the evaporator fan it is running. If i open the freezer door and hold the two door switch buttons, very cold air blows down. I am sure that it IS the "flap" or it's control.
    Tell me more specifically how to get to the flap. When looking from inside the freezer with the plastic covers in place, I see nothing. From above the freezer i see a division in the foam insulation going into the fridge, but I do not see the flap.
    How do I remove the plastic removeable covers to get to the flap?

  • Anonymous Aug 08, 2011

    Very cold air blows down in the freezer. I am sure that it IS the flap or it's control.
    Please tell me specifically how to get to the flap including how to remove the platic removeable covers.
    Thanks

  • Anonymous Aug 08, 2011

    It is ZISW42EMB
    I find the chanel, but not the flapper door

  • Anonymous Aug 08, 2011

    I left off the "B" in my original post
    it is ZISW42EMB
    you have it listed as ZISx420DR whiuch is incorrect

  • Anonymous Aug 08, 2011

    It would be best if you can just lead me to the service manual
    It is a GE monogram ZISW42EMB

  • Anonymous Aug 08, 2011

    Your comments haven't been helpful at all. In my original post I said "I read that there is a door between the refrig and freezer, Where is it and how do I check it? Suggestions?"
    Unless you can tell me specifically where the baffle door is and how to get to it, then I am going to ask for a refund.

  • Anonymous Aug 09, 2011

    The new timer is installed and working. The "de" flashing alarm is gone.
    The freezer is worlking perfectly. However the refrigerator is still warm regardless of it's temperature setting on the control. By warm, I mean above 60 degrees farenheit.
    The cold air from the freezer section is not getting to the refrigerator section.
    The evaporator fan blowing across the frosted coils is working.
    How can I get the cold air into the refrigerator?

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  • Master 1,833 Answers
  • Posted on Aug 08, 2011
Anonymous
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You have done the correct thing by ordering timer and motor. Once you install them your problem will be solved.

As the timer is not working the refrigerator is not cut off and runs continuously. So the freezer become very cold and due to that the side becomes wormer than usual, because heat exchanger is doing its job.

If you keep your temperature settings at the lowest then the side of the fridge will become colder.

There is a knob in the freezer by which you can divert the cold air to the refrigerator compartment below. This will prevent excessive cooling in the freezer.

The door between the freezer and the compartment below is not user viewable or adjustable. So do not try to find that. The freezer/refrigerator adjustment switch should be used to use the door for diverting cold air to bottom.

Charles T Nevin

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  • Master 4,070 Answers
  • Posted on Aug 07, 2011
Charles T Nevin
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The fridge gets its cold air from the freezer through a vent(damper) between the freezer and fridge.The fan in the freezer blows air through it. Make sure this fan is running. You may have to hold the door switch in for it to run. There is a flap you adjust with the fridge temp. control. Make sure it's opening and closing when you adjust the fridge temp.
The problem could be the electronic control if you have one or the mechanical linkages.


The opening should be at the top probably behind the plastic removable cover.
The problem could be the electronic control if you have one or the mechanical linkages.

  • Charles T Nevin
    Charles T Nevin Aug 08, 2011

    I can't find a diagram with the model number you posted. Try here to find your number. Model

  • Charles T Nevin
    Charles T Nevin Aug 08, 2011

    Part 259 on this diagram is your duct. I don't have access to a service manual.

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